Outcome
Under my leadership, the Sweat app underwent a transformation that not only improved its design but also its overall user experience. As the lead in design and development, I helped transition the company to an integrated User-Centered Design and Development Agile process. This new approach led to significant stability and predictability in operations, culminating in Sweat being awarded "App of the Year" in 2018. Furthermore, our work had a significant impact on the Apple TV and Apple Watch roadmap, showcasing our team's capacity to influence industry standards.
Case Studies
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Sweat
The Company:
Sweat, a top-ranking health and fitness app on Apple's App Store, offers a robust catalogue of 28-minute workouts, healthy recipes, and motivational challenges. The platform's success can be attributed to its user-focused design and constant updates. With celebrity fitness personality Kayla Itsines as one of its features, Sweat has managed to create a robust presence in the fitness app market.
The Context:
When I first joined Sweat, the design team was in need of strong leadership. Without a clear direction, the design process was disjointed, and it was affecting the quality of the product. The app was suffering from usability issues and had several overcomplicated screens. My goal was to drive transformation and put the user back at the center of the design and development process.
My Role:
As the UX and Design Manager at Sweat, I mentored and led a team of designers and a UX researcher, aiming to create a cohesive, efficient, and user-focused team. I established cross-functional operations processes that involved SMEs, content creators, designers, and developers to work harmoniously together. This collaborative and streamlined approach reduced rework and increased productivity, which ultimately improved the user experience of the Sweat app.