KPMG
Assoc. Director Digital Xp.
2021 – 2023 · Sydney, NSW · Consulting Services
Knocking Problems, Magnifying Growth: Kreative Problem-Solving with Mirth and Genius!
The Company
KPMG is a leading global professional services firm that provides audit, tax, and advisory services. In the field of management consulting, KPMG offers expertise in various industries and sectors, helping clients tackle complex challenges and drive growth.
One of the key areas of focus is digital experiences, where KPMG leverages technology and strategic insights to create impactful digital solutions for clients. By combining deep industry knowledge with innovative thinking, KPMG enables organisations to transform and thrive in the digital age.
The Context
In a multifaceted environment encompassing sectors such as Agriculture, Legal and Compliance, Superannuation, Healthcare, Travel and Leisure, and Education, effective project management and team leadership were crucial for success.
With multiple concurrent projects, diverse teams, and dynamic client requirements, the need for efficient coordination, clear communication, and strategic resource allocation was paramount. Additionally, fostering a supportive team culture that prioritised collaboration and work-life balance was essential for maintaining high performance and well-being.
My Role
As an Associate Director at KPMG, my role encompassed business development, project management, and team leadership.
I leveraged my expertise in user-centred design, customer experience, and strategic design to contribute to the development of compelling pitch decks across diverse sectors. In project management, I followed a systematic process, ensuring efficient resource allocation, monitoring budgets, and facilitating the smooth execution of multiple concurrent projects.
As a team leader, I fostered a culture of collaboration and empowerment, building trust, providing support, and encouraging ownership among team members. Overall, my role involved driving business growth, effectively managing projects, and nurturing a high-performing and motivated team.
CASE STUDIES
Team Management
Fostering collaboration, empowering team members, building trust, communicating effectively, managing outcomes, and setting clear expectations for success.
Project Management
Excelling in project management, resource allocation, budget control, and promoting work-life balance for team success.
BD & Presale Support
Leveraging user-centred design and strategic thinking to craft compelling pitch decks that sell.
ENDORSEMENTS
“I have been lucky enough to be one of Eddy's direct reports for the last year as part of the KPMG Digital Experiences team. As a leader, Eddy was instrumental in creating one of the strongest teams, both in performance and culture, that I have ever been a part of.He fostered an environment of openness, vulnerability and support, which allowed us succeed together in a high pressure and fast paced environment. As a designer, Eddy is knowledgable across all stages of the design process, and in a wide variety of fields. I worked with greater confidence, knowing that I would have his support if I started to get out of my depth. As a mentor, Eddy has supported my professional development and has helped me navigate a complex and high pressure working environment.He is patient and authentic. In summary, Eddy is a fantastic leader and designer, and I would feel lucky to work with him again in the future.”
“Eddy is a superb design leader. He is the kind of design leader who attracts dedicated talent who become loyal to him due to the ways of working that he embeds - resulting in both exceptional work and a great place to work. His teams have skills (no doubt) that he helps them to improve. This is coupled with the culture that Eddy creates - resulting in an intrinsic trust and therefore dedication when performing their design work. His leadership style let’s designers grow, but always with a pragmatic, creative, commercial and kind eye over their work so that he can help them to shape their outputs so that the their designs have the best impact for customers and for the business. It’s too easy to say that he is a servant leader. The reality is that Eddy seeks out opportunities for his team to be successful. He finds ways for them to take the spotlight, and to show their best work, all the while, giving them nudges and guidance. He also has a great style with stakeholders; he helps them to understand where to focus for optimal user/customer centricity and how his and his team’s designs help achieve this. He is an exemplary advocate for finding the right balance between best practice, innovation, customer centricity and business outcomes. This, joined with his affable rapport, leads to great relationships with the stakeholders who come into contact with his work.”